Privacy policy

It is important to us at Ecogain that you feel safe with how we handle your personal data in our educational platform. We take your privacy into account when we collect personal information, and we process the data in accordance with applicable data protection regulations and our internal policies and procedures.

This privacy policy describes how we collect and process your personal data.

Do you have questions about how we process your personal data and data protection? Write to us at

What is personal data and what does the processing of personal data include?

Personal data is any kind of information that can be directly or indirectly linked to a physical person who is alive. For example, images and audio recordings can be personal data, even if no names are mentioned. Even encrypted data and various electronic identities, e.g. IP addresses, are personal data if they can be linked to a physical person.

By processing, we mean everything that happens with the personal data, e.g. how we collect, register, store, process and disseminate the personal data.

What personal data do we collect, and why?

Which personal data we collect depends on the relationship you, or your company, have with the service. Below you can read more about what applies, depending on whether you are a private person or a company.

Private persons

When you contact us, sign up for training and other activities, use our digital channels or subscribe to our newsletter, we may process the following data:

Personal and contact information: name, email address and other relevant information.

The purpose of this information is to be able to give you access to the service.

Company customers

A company registers the service and provides their billing information and an administrator for the service who can administer users in the service, whom the users are tied to the company. We process personal data, manage orders for the service and purchases. The processing is necessary to fulfill the purchase agreement.

Where do we process your personal data?

As your security is important to us, we always aim for your data to be processed within the EU/EEA.

WE DO NOT SAVE YOUR DATA FOR ANY LONGER THAN NECESSARY

Your data will not be stored with us for longer than necessary, i.e. to fulfill the purposes for which the data was initially collected. Note that the storage period may vary depending on any statutory storage period. In other words, certain information may be saved for longer.

What are your rights?

You have the right:

to access your personal data – you can, free of charge, once per calendar year, request a copy of the data you would like to have and verify the information we hold about you

to get incorrect or incomplete personal data corrected

to have your data deleted, e.g. if your personal data is no longer necessary for the purposes for which it was collected in some cases

to limit the processing of your personal data

This can be done inside the service under settings.

This is how we work to protect your data

We have taken a number of measures to protect your personal data and we work actively with privacy issues, development of our IT environment and training for our employees.

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